Shoei88 Responsible Gaming – Your Guide to Playing Safely
Shoei88 believes online entertainment should be enjoyed in a healthy, balanced way. This page is our guide for all players in Malaysia to play smart and responsibly.
If you need immediate assistance, contact Talian Kasih: 15999 (Department of Social Welfare Malaysia).
Shoei88's Commitment to Responsible Gaming
Shoei88 takes a serious approach to ensuring our platform is used in a healthy, harm-free way. We believe online entertainment — including Sports Betting and casino games — should be a source of fun, not stress or financial hardship.
As a platform serving Malaysian users, shoei88 provides a range of self-control tools so every player can manage their time and spending more wisely. We are also committed to identifying risky usage patterns and offering support when it matters most.
Responsible gaming isn't just a policy — it's a core value at shoei88, reflecting our genuine respect and care for every user.
Know the Signs of Risky Behaviour
Gaming becomes a problem when it starts affecting your daily life, relationships, or financial stability. Here are some warning signs to watch out for:
Continuing to play in an attempt to recover lost money, which often leads to even greater losses.
Difficulty stopping even when you planned to, or spending far more time than intended.
Prioritising gaming over work, family, or important social activities.
Borrowing money to play, or using funds meant for essentials like bills and groceries for entertainment.
If you recognise any of the signs above in yourself or someone you care about, please act immediately. Seeking help is a sign of strength, not weakness.
How to Set Healthy Time & Budget Limits
One of the most effective ways to stay in control is to set your limits before you start playing, not after. shoei88 encourages all users to practise the following:
- Set a fixed budget: Decide how much RM you are comfortable spending on entertainment each week or month, and stick to it. Never use savings or money set aside for essential needs.
- Daily time limit: Set a daily time limit for how long you'll spend playing. Use your phone's reminder feature to help you stay on track.
- Take regular breaks: Decide in advance when you'll stop playing, whether you're winning or losing. Your emotional wellbeing matters more than the outcome.
- Don't play when you're stressed: Avoid playing when you're feeling sad, angry, or stressed — decisions made in an emotional state are often poor ones.
- Treat gaming as entertainment: Don't rely on gambling as a source of income. Every bet carries the risk of losing money.
Self-Control Tools at shoei88
Shoei88 offers several self-control options accessible through your account settings. We encourage users to make proactive use of these tools:
Set a daily, weekly, or monthly deposit limit in RM to keep your spending in check.
Activate a cooling-off period of a few days or weeks to take a complete break from the platform.
Choose to exclude yourself from the platform for an extended period if you feel you need to stop completely.
To activate any of the above features, log in to your account and go to the settings section, or contact our support team for immediate assistance.
Minor Protection
Shoei88 has a zero-tolerance policy towards access by anyone who has not met the minimum age required under Malaysian law. Registering and using our platform is strictly for adults only.
We encourage parents and guardians to take the following steps to protect children and teenagers:
- Never share your shoei88 account password or login details with anyone, including family members.
- Install parental control software on shared devices to block access to adult entertainment sites.
- Log out of your account when you're not using it, especially on devices that children may have access to.
- Talk to your children about the dangers of underage gambling and the importance of responsible behaviour online.
If shoei88 suspects that an account holder is underage, we reserve the right to suspend the account immediately until satisfactory age verification is received.
Life Balance & Seeking Professional Help
Online gaming is just one small part of a balanced life. shoei88 reminds all users that social relationships, physical and mental wellbeing, and personal achievements are far more valuable than any win on the platform.
If you or someone you know is struggling with a gambling-related problem, don't hesitate to reach out for professional help. Here are some support resources available in Malaysia:
- Talian Kasih 15999 — Counselling and social support services from the Malaysian Department of Social Welfare, available 24 hours a day.
- Befrienders Kuala Lumpur: 03-7627 2929 — Emotional support for those feeling overwhelmed or distressed.
- Public Health Clinic — Referrals to counsellors or psychiatrists through Malaysia's public healthcare system.
You don't have to face this alone. Help is out there, and reaching out for support is a brave and important first step.
We're Here for You
The shoei88 team is always here to help. Contact us or check our FAQ for more information on account controls and responsible gaming.